Reviews on ManageEngine Mobile Device Manager Plus MDM

If you’re looking for a way to remotely manage, audit, and administer mobile devices in your organization, a mobile device management suite is recommended. Aimed at different levels of control – depending on the purpose – of phones, tablets and often laptops and other notebooks, MDM options are plentiful, with offerings from most of the major software vendors.

ZOHO’s MDM is ManageEngine Mobile Device Manager Plus, which is used in 180,000 companies around the world. In addition to mobile hardware, ManageEngine supports desktops, network hardware, and servers. Truly, ManageEngine is a Unified Endpoint Management (UEM) system with MDM capabilities. Therefore, this review will focus more on MDM features than on the broader set of tools available.

Three MDMs are available as part of Acronis: Mobile Device Manager Plus Free Edition, Mobile Device Manager Plus Standard Edition, and Mobile Device Manager Plus Professional Edition. Here, we take a look at the key features and help you assess whether you should consider ManageEngine’s MDM solutions for your organization.



Characteristics

ManageEngine MDM enables organizations to manage content, emails and applications in addition to devices (Image credit: Zoho)

Characteristics

ManageEngine’s Mobile Device Manager Plus comes with a wide selection of MDM tools.

For device management, a single console is provided for full coverage of all mobile device management tasks. Devices can be quickly registered, all accessible through the intuitive management dashboard. Here, phones, tablets, and computers are subject to policy deployments, with profiles configured for Wi-Fi access, VPN, and other settings.

Mobile Device Manager Plus provides the tools to distribute and manage applications, verify application licenses, lock devices to specific applications or sets of applications, and separate business and work profiles. The lifecycle of all installed applications can also be tracked. Applications can be installed silently without device user interaction.

Business features

ManageEngine Mobile Device Manager Plus can protect sensitive business data as well as corporate email (Image credit: Zoho)

Security policies are enforced with the Security Management Tool, which can detect jailbroken, rooted, and other high-risk or compromised devices, and remotely wipe device data as needed. Meanwhile, the corporate network can be protected against mobile security threats with user role-based device usage permissions.

Email configuration and management is possible, ensuring proper routing of corporate emails as well as necessary security requirements. Email containerization limits the types of email accounts that can be accessed, with the full delivery of Office 365 and Azure.

Likewise, content management allows the device user to share and save documents on their devices, which can then be monitored and, if necessary, retrieved by the MDM administrator. Over 10 document formats can be distributed and managed, documents can be updated remotely, and third-party cloud synchronization can be blocked.

Finally, containerization allows corporate and personal data to be stored on each device in separate areas, preventing potential data compromise. Corporate data is stored in an encrypted container, with the ability to assign selective access to corporate accounts and choose which applications can be used on-premises.

Free try

A 30-day free trial is available for cloud and on-premises editions of ManageEngine MDM (Image credit: Zoho)

Installation and configuration

ManageEngine Mobile Device Manager Plus is available with two installation options: on-premises and in the cloud.

Running new software on a server is rarely an easy task, especially in an environment where IT budgets are already tight. As such, the cloud option makes sense for your first steps in MDM.

Device enrollment is intended to quickly and easily manage devices with Mobile Device Manager Plus. BYOD and company-owned mobile devices can be enrolled and administered, making troubleshooting and policy compliance easier.

Characteristics

ManageEngine’s MDM solution enables businesses to manage Apple, Android, Windows and Chrome OS devices (Image credit: Zoho)

Compatibility

Mobile Device Manager Plus is designed to work on multiple types of devices. Besides smartphones and tablets, ManageEngine software allows you to manage laptops and desktops.

This means that it supports multiple operating systems: iOS, Android, Windows, macOS, and Chrome OS. Therefore, organizations using Acronis Mobile Device Manager Plus should be able to allow almost any mass market mobile device to access their networks without worry.

Interface

This is the user interface of ManageEngine Mobile Device Manager Plus (Image credit: Zoho)

Friendliness

ManageEngine Mobile Device Manager Plus has a browser-based console, with a clear set of menus. Divided into Home, Device Management, Inventory, Registration, Reports, Admin, and Support screens, the console provides everything you need to access the features highlighted above and beyond.

For example, under Device Management, apps can be configured for iOS, Android, and Windows devices. This includes silent installation, license management, application permission management, and other options.

Beyond the main function of each menu and sub-panel, Mobile Device Manager Plus provides simple quick links, with context-sensitive quick links, a knowledge base, and an FAQ. Devices can be searched through a quick search field by name or by user, where specific rules can be set, devices and users added to groups, and more.

Price

Pricing is based on the number of devices that need to be managed and whether the ManageEngine MDM is running on-premises or in the cloud (Image credit: Zoho)

Price

Pricing details for ManageEngine products can only be viewed online if you submit your email address and phone number. If you don’t follow, they follow.

Mobile Device Manager Plus Standard Edition costs $ 495 per year for 50 devices ($ 0.825 per device per month). The highest listed price is for 10,000 devices, which costs $ 29,995 per year ($ 0.25 per device per month). It’s clear that MDM is reduced as your organization has to manage more devices.

Meanwhile, Mobile Device Manager Plus Professional Edition starts at $ 895 for 50 devices, additional user packages are available, and ManageEngine also provides failover server add-ons, multilingual pack, and online and onsite training.

For larger MDM needs, you can contact ManageEngine directly to discuss.

Mobile Device Manager Plus Free Edition is the name of the 30-day free trial, which gives you access to 25 devices. This does not happen again, but the length of the trial should give you enough time to assess whether Mobile Device Manager Plus is right for your needs.

Final verdict

In a crowded market, ManageEngine’s Mobile Device Manager Plus tools manage to stand out by offering a clear set of tools and supporting all popular operating systems as well as Chrome OS.

While the console UI feels a bit directionless at times, easy registration and good device management make it a key choice to consider. An affordable collection of licensing options and a 30-day free trial will win you over.