How to fix the “Base System Device” error in Device Manager

If you’ve recently visited your device manager and found something called “Base System Device” warning you, you might have no idea what this is. However, before you hit the panic button and start fiddling with your device manager, it’s a good idea to explore what this mysterious device is and why it’s there.

So what is a “basic system device” and how do you fix the alert it sends you in device manager?

What is a base system device error?

A basic system device is a piece of hardware connected to your PC. For example, it could be your motherboard chipset, a Bluetooth transmitter, or an SD card reader.

The reason it appears as “Base System Device” is because your system cannot properly interact with the device. This is usually because your computer does not have the official driver for the device to work with.

Base system devices that appear on your Device Manager usually have a small yellow exclamation mark and are generally classified as Other devices.


device window basic system device manager

How to determine which device is the base system

Before you can help your PC identify a mysterious base system device, you need to determine which device your computer is trying to recognize. In most cases, this is your chipset, Bluetooth, or SD card reader. Sometimes installing a virtual machine on your PC can also cause this problem.

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However, if you believe that none of these are causing the problem, you will need to find the device’s hardware ID. This way, you can then match the ID to the product and identify which device is causing your computer problems.

To do this, double click on the device of the base system and go to Details tab in the Properties the window. Click on the drop-down list below the header Property and select Hardware identifiers.


find the provider and the dev id

Note the Supplier ID and Developer ID. Vendor ID is 4 letters after VEN_ and Developer ID is 4 letters after DEV_. In our example above, the Vendor ID is 8086 and the Developer ID is 1911.

Now you will need to check these numbers on a website like PCI Lookup. Click submit after entering both IDs and it will search the IDs to see if it can find the device.


pci search site to check vendor id and dev id

In my case it was the chipset, but it might be different in your case. Once you know which device is causing the problem, you can work on fixing it.

How to fix the base system device error in device manager

You can usually correct a basic system device error by installing the corresponding device driver. This then gives your PC something to work with and allows it to communicate with the device itself.

1. Install the drivers manually from the manufacturer’s website

Your first port of call should be to download the correct driver from your aircraft manufacturer. You can ask Windows to find the driver for you, but there’s a good chance this error has occurred because Windows couldn’t find anything to download.

Related: How To Find And Replace Outdated Windows DriversIf you don’t have the original driver disc for your device, try searching online for your device’s name or manufacturer. Then go to the manufacturer’s website and download the corresponding drivers. For example, if you want to install the driver for your Intel chipset, you can use the Intel Chipset Installer utility.


Once you have found the correct drivers, right click on the base system device in Device Manager and select Update the driver. On the next screen, select Browse my computer for drivers and navigate to the folder where you stored the driver files.


update the driver manually

Select them and follow the installation steps.

2. Let Windows search and download the driver

If you want to try the Windows automatic update feature, go to the Update the driver menu as above. However, select Automatically search for drivers in the place of Browse my computer for drivers.

Windows will then search for a suitable driver. If it finds one, you can install the driver by following the setup steps provided by Windows. If not, you can try running a Windows update to see if that helps.

Search in the Start menu Windows Update and start the best match. Click on Check for updates.


update windows to update the driver

Note that this will identify any updates available for your system. If there are more than one, you will need to look at the update list to see if the driver you are looking for is there.

Related: How to fix a stuck Windows Update Assistant and save your update

Base system device detected and fixed

Hope you were able to figure out what the base system device is on your PC, find a suitable driver, and fix the problem.

If you cannot resolve the problem, the problem may be with your hardware. You can test the hypothesis using the hardware on another PC. For example, you can plug the SD card into another PC and see if it works fine.

However, if you are having trouble updating or finding the right drivers, you can try a third-party driver updater.


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